HP angered many of its customers in September 2016 when a previously released firmware update for company printers would from working.HP designed the update to come into effect on September 13, 2016; shortly thereafter, users reported issues with ink cartridges on Internet forums and sites.The issues were widespread and large media companies and organizations like the reported on the issue.HP published a non-apology weeks later in which it announced that it was working on a firmware update to undo the change. It started that the firmware update would be made available in October but did not provide an exact date.The time has come, as firmware updates are now available for HP printers.
I cannot confirm that they are available for all affected printers as there is no list of all printers affected by the issue initially. Firmware updates were however available for all HP printers that I tested.If one of your HP printers was affected by the old firmware update, and the resulting blocking of non-HP ink cartridges, you may do the following to restore that functionality again:. Visit the for software and driver downloads. You are redirected to a locale automatically depending on the device's IP address. The easiest option is to enter the HP printer model number, e.g.
HP Officejet Pro 8610 e, in the form. The site returns a list of matching products, or the actual product depending on whether the search term resulted in multiple hits or just one.
Scroll down to the firmware section on the page and expand it. You should see a new firmware release on October 12, 2016. Click on the download link next to it. You are asked whether you want to use the HP Download and Install Assistant, or download only. Download only is just fine, as the firmware is provided as an executable file that you can run to install it on the affected HP printer.Once installed, non-HP printer ink cartridges should be recognized again so that they can be used once again. Repeat the process for other HP printers that you use.
Closing WordsIt is probably a good idea to block the automatic installation of new HP printer firmware versions to avoid similar issues in the future. HP did not apologize for causing those issues, and did not state that it won't release firmware updates in the future that would - once again - block non-HP ink cartridges on HP printers.Check out our original article for instructions on how to block firmware updates on HP printers. You can still download firmware manually if released to install it on the printer should it offer new features or improvements. Not since 1998 when they stopped support for a sixteen-month old printer I had. “Buy a new one,” the nice tech support person said.So this begs a question from the cynical — and long time professional programmer, how come it took so long to roll out the fix AND how many cartridges were people forced to buy in the past two or three weeks since they started this thuggery? The fix could have been rolled out next day at worst as the critical-block code would have been less than a full single line of code.Their Press Release for the roll-back sounds like they invented something big and all HP Printer owners should be very pleased with the HP brand.
HP is pushing “Instant Ink.” Basically its a subscription plan for ink. Pay a monthly fee for ink based on pages printed (Everybody wants subscriptions). The problem is how to get users to sign up for it. This, like MS’s year long Win10 upgrade push, may have been designed to help push users into the plan.
It that was the reason, it appears to have made so many users mad that it failed.see:There is a list of printers here that were built for the programBasically, I think all the tech companies are looking for ways to increase and stabilize revenue – sometimes by reducing customer options. Tammy,Before you spend money on a new printer (HP bought Samsung printer divison), I would try different cartridges.There are some 3rd party companies that offer “HP-compatible” ones or at least guarantee their product if it fails.This is just one example, but there are more alternative suppliers now dealing with this problem. Or do a search online.(page down for details for HP models)Just my opinion, but i would NEVER download any update (software, firmware, driver) from HP website, ever again. I would block them/ disable the ability to automatically “update”. At the very least, they are wholly disingenuous and their intentions do not favor their customers. Horror game download free full version. Because you can embed some hashes, as info about the blocked non-HP cartridges.1. Release a firmware that blocks non-hp approved cartridges and then stores some hash about the non-hp ink cartridges Problem.2.
Release a firmware that removes the block and call home for the stored hashes Reaction.3. Now HP knows the most frigtening enemies that sell ink cartridges – non-hp approved – to HP Customers who try to evade non-cheap HP ink cartridges Solution.Big Ink Data.HP will use the info kindly provided by all the gullible customers who ran for this unusual UPDATE of their firmware.Got no proof of this, but it’s definitely possible to do. Running home W10 64bit Dell desktop PC current with Windows Updates.So I downloaded the firmware update from the HP web site for my HP Photosmart 7525 all-in-one.I clicked to run the update and got a firewall (I run the MS Windows firewall & Defender) pop-up that asked me to allow access (WHAT!!??). I allowed, and the update started. It found my HP Photosmart 7525 on USB001 & generated a pop-up asking me to select the printer I wanted to update. Only my single printer was in the list, but it wouldn’t allow me to click in the little box to select my printer, and the only other option was to cancel – which I did. I tried one more time – same result.
I would no sooner trust any MS email (hotmail also) than I would now trust HP downloads.There are other email services that do a superior job by not blocking/flagging/spamming wholly legitimate email(which may or may not be politically motivated). And you can be sure MS takes your privacy as seriously as Yahoo & google.You might have to pay for it, but a practical rule of thumb echoed many times before:“‘If You’re Not Paying, You’re The Product’.There are caveats, of course, as there is plenty of lousy pay-for software out there. To forum members who have been affected by HP’s deliberate sabotage-I would strongly encourage you to contact the law firm, below, even if your HP printer model is not listed, (like mine, a 3050 All-In-One) and even if the latest firmware upgrade has “fixed” the problem. Thanks all for the information here. Spent hours trying to figure out what the heck happened to our black ink printing It’s funny – it’s only the black ink that seems to be locked up. 3rd party color ink still worksEither way, I contacted the law firm via live chat just now & will participate in class action should it come to fruition.There is no apparent firmware reversal released for the 2 HP models we have here, so the yoke is on us for now.
Is there anywhere out there to find a fix & I just haven’t found it, or.?? One model we have is under warranty until 2018, so I don’t want to just dump our printers & boycott HP yet And, we have a home business in it’s launch-stage and cannot be without ability to print right now.Anyone knows a way to get around it, I’d give it a shot, but I’m not a true techy person. I have both a B/W and colour -HP-compatible cartridges. It worked fine until today, when I got a message saying the colour cartridge was incompatible. I’ve tried removing the cartridges, cleaning the contacts. I can’t print a test page because the system says I have to deal with the error message first (incompatible cartridge).I have tried going onto the website for the UK, and get sent round in circles. When I try to locate the driver for my C4480,Installing a Mac Printer Driver Using Apple Software UpdateInstall the HP Printer Driver and Software provided within your operating system.Learn moreWhen I click on “Learn More”, I get taken back to the page that says “start by identifying your products”.Help.
I have a hp officejet pro 8600 plus that is stuck on initializing setup process due to the firmware blocking code.I’ve been forced to reset the printer but it’s blocked at stage 2 (out of 4) where is asking for genuine cartridge to be insert in.The problem is that I don’t have anymore original hp cartridges and for sure I’m not going to buy a new genuine one, it will cost me between $140/150. I will prefer to trow the printer in the bin and go to buy a new NON hp printer!!!I downloaded last firmware from Hp website but when lunching the executable file it doen’t see any printer on the networkSo unless somebody can help me on how to resolve this issue I will LITERALLY burn this sh.t out my backyard!!Thanks in advance for any advice. Alessandro,I’ve made several comments on this forum that may help you.You can get your printer to work again without buying into the “original genuine” cartridge BS.Understand that HP has been working on a model, over time, to force their users, globally, to go to a tiered-level subscription ordering model. I’ve been using a “Print Xe” black ink cartridge for about 10 months (purchased Aug 2016) with no issues, until a week ago when I powered off and on for a network issue on my HP 8500A. That’s when I got the incompatible ink message. I rarely power the printer down because it goes through convulsions whenever I do, and tries to empty the ink cartridges, so the sudden “incompatible” message may be initiated by the power cycling.I didn’t find the exact firmware fix on the site mentioned above, but tried an update (OJP8500A910gn1621D.exe (4.3 MB)) from Sept 19 2016.
The update failed twice and then I put in a (practically empty) HP black cartridge and after “checking itself” for 10 minutes the printer accepted the update. Unfortunately it didn’t fix the problem and won’t print with the 3rd party cartridge.I narrated this at some length to possibly help others (or save them some time) but if any other 8500 owners have a fix, I’d love to hear it. What’s the difference between this deliberate “time bomb” sabotage of our printers, and ransomware? Both are done for the sole purpose of extorting money from us.
None of us would have agreed to the download had we been told the unvarnished truth about the ramifications. If they rely on “Acceptance of Terms” as establishing a contract, that should be challenged in court as an egregious contract, or down right fraudulent. I wish millions would band together in a Class Action, and make an example of them bring them to their knees.
If they were monetarily punished sufficiently, every manufacturer would tremble in fear at the very thought of attempting such an evil scheme. I also purchased a new HP 5740 in Germany two months ago, and am using it here in Shanghai. Yesterday the black cartridge that came with it ran empty, and I tried putting a non-genuine cartridge in it (a refilled / remanufactured HP cartridge). Absolutely no luck. Tried many reboots of computer and printer, reinstalling printer drivers, and Googled for hours. It would be great if there some old 5740 firmware exists that I could install on it. Otherwise, I have been quite happy with the printer so far.
This was my third HP printer, but, out of spite, will definitely be the last. Recently unemployed after several years so no longer printing my personal items at work. I hooked up the old printer (HP 6700) to my newer laptop. Needed to get ink so went to the same place I used to visit for my inexpensive refills and got all stocked up. It seems that I now have a full set of printer cartridges that are completely useless to me. My printer model is ‘no longer supported’ – there’s no update available for my model that will allow the aftermarket printer cartridges. The error message on the printer says to contact HPis there any point?
So frustrated and annoyed!!!I appreciate the post – at least I have an idea of why my printer has become an oversized paperweight. To Susan and everyone else affected by HP’s deceptive “security” updates resulting in temporary or permanent printer failures, or who have capitulated and are now paying inflated prices for HP cartridges (assuming the printer has not been irrevocably bricked).Although there is no remedy to HP’s deceptive security updates, there is an opportunity to remedy HP’s egregious behaviour. There is newer information regarding a class action lawsuit.that I hope ghacks forum members will take advantage of.I will detail this in a separate post for clarity.As I have said before in this forum (and provided a link), HP made it abundantly clear, from the beginning, that their long term objective includes disallowing 3rd party ink cartridges that THEY deem “counterfeit”.My All-In-One HP printer (bricked), to date, is not even listed as one of the affected models by HP. “.of all companies!!!”That statement speaks directly to your “rose-tinted glasses”, Dr.
C.If you do the research, you will find that HP has a less than stellar history compared to ANY of it’s competitors. Their practices, domestically and international, are despicable.I strongly encourage you to contact the law firm I’ve documented in this forum, on 9January18.BTW, your printer model is the first one listed.ps- I hope you didn’t replace your HP printer with a Samsung‘HP Acquires Samsung Printer Business’. Guess what – Sept.
16 2018, and they just did it AGAIN. My printer worked fine last week. Made the mistake of installing a software update today. And now: “There is a problem with the printer or ink system”.Nothing would get it to print. Until I borrowed a friend’s HP cartridge and of course – works fine.
Nothing wrong with the printer. Just HP’s corporate ethics.Best of all, looks like they changed the error message from the last time just so fewer consumers would clue in. What a morally corrupt company.I will personally boycott HP from now on. And encourage all those reading this to do the same – noting that they’ve now made printer ink cost more than human blood, and their profit margins rely on that (literally – google it). Time to hit them where it hurts.
It’s saddening to read the comments about the totally morally bankrupt and unethical practices of this once great company. I was privileged and proud to work for the trully honest and upright Hewlett Packard company for some 18years, most of that time it was under the stewardship of the founders, Bill & Dave, two truly honourable and upright gentlemen of unquestionable integrity. When company developed its computer products and launched these into the market, a seachange took place in the company and slick, back street traders of questionable ethical standing took over, destroyingthe very nature of the company. Its unquestionable that a vast and very profitable business ensued, but both Bill and Dave must surely be ill at ease and perhaps really turning in their graves at these practices listed here and elsewhere whilst still using their honourable names to continue trading in this fashion.
I have a pretty nice, year-old Hewlett-Packard all-in-one printer at home, and replacing the four cartridges costs $55 plus tax.The entire printer only cost $150.HP and the other printer manufacturers are making their profit by selling us ink, not printers.Heck, I know some people who go printer shopping when it's time for new ink.So when HP approached me to talk about a new model for buying printers that includes an ongoing monthly fee, I was pretty sure I wouldn't like it.Here's the pitch: Buy an eligible printer and sign up for HP's Instant Ink service. The subscription levels and monthly fees are based on the number of pages you print, not on the amount of ink you use.There are three subscription levels based on the number of pages you expect to print per month.You can print up to 50 pages for $3 a month, 100 pages for $5 a month or 300 pages for $10 a month.The printer is connected to the Internet and reports your monthly usage to HP. The printer also reports its ink cartridge levels. When you start running low on ink, HP automatically sends you a set of replacement ink.The ink cartridge costs are included in the monthly fee, so you'll never have to go buy ink again - it just shows up in your mailbox before you run out.I did some quick calculating. The $5-per-month plan includes 100 pages per month, so it costs $60 per year, which is just about what I pay for one set of ink for my printer.My wife is a teacher, and she does a fair amount of printing at home. The 100-page plan is just about right for us.So what sounded like a bunch of hot air - paying a monthly fee to use my printer - was starting to sound like it could save us money. We go through at least two sets of ink cartridges per year.I know you have some questions - I sure did - so here are some answers.QUESTION: What printers are eligible?ANSWER: Right now there are three HP all-in-one printers that are eligible for HP Instant Ink - the HP Envy 4500, the HP Envy 5530 and the HP Officejet 4630.
Prices range from $100 to $130 on HP's website, with some rebates available; you might find them cheaper in other places. Q: What happens if you use only 50 pages or 150?A: Unused pages can be rolled over, with some limits.Here's how HP explains it: 'If you do not use all your plan pages in a month, the unused pages will be kept in your account as rollover pages. Your rollover pages are available as long as you are enrolled in HP Instant Ink. You can continue to roll over up to the number of pages in your monthly plan (for example, you can roll over up to 50 pages if you are enrolled in a 50 page plan).' If you go over your monthly page limit you will be charged based on your plan level.Additional pages are available in sets of 15, 20 and 25, depending on your plan, for $1.Q: What counts as a page?A: For the purposes of the subscription, any page that you use ink on is counted, whether it's one paragraph of text or an 8-by-10 color photo. It all is treated as one page.Q: When does the monthly fee start?
Bypass Hp Instant Ink
Is there a contract?A: The printers ship with ink cartridges. Once you sign up at, they'll send you a set of ink. Once you use start using the replacement ink, your monthly fee begins.There is no contract.
You can cancel or change your plan at any time.The HP Envy 5530 was easy to unbox and set up. I was able to get it talking to my Wi-Fi network with no problem. Setting up the Instant Ink service was also easy. The 5530 isn't the fastest or quietest printer in the world, but it works well and the prints are very nice. I wish it had a larger paper tray; the limit is 100 sheets.
It can print borderless up to 8.5 by 11 inches.It's up to the individual to determine if this type of model for printing is right for them. It really comes down to paying a little each month or a lot more two or three times a year for my use.I can see where HP Instant Ink will save money for us.HP INSTANT INK:-Pros: Good, home delivery of ink is convenient. Should save money.-Cons: Some don't like another monthly bill or someone keeping tabs on their printing.-Bottom line: This is an interesting model. I plan to use it.-Price: $3-$10 per month-On the Web: hpinstantink.com.
Not sure what you mean, but maybe it's something I do all the time. When I am printing something that is only black and white (no color) I tell the printer NOT to print any color. The way to do that is in the printer Options when you start to print the document. On the Print window beside the place where you choose your printer there is usually a printer Properties button.
Click on that to adjust printer options, and find the place to choose printing in Black & White only.This option normally defaults to using color, so you often have to set it every time you print a new document. Not sure what you mean, but maybe it's something I do all the time. When I am printing something that is only black and white (no color) I tell the printer NOT to print any color. The way to do that is in the printer Options when you start to print the document.
Instant Ink Cartridges Disabled
On the Print window beside the place where you choose your printer there is usually a printer Properties button. Click on that to adjust printer options, and find the place to choose printing in Black & White only.This option normally defaults to using color, so you often have to set it every time you print a new document.
When we were kids, we were told that if you study hard, follow your dream, and work your butt off, you’ll be able to achieve your wildest dreams. There’s even Tesco baskets, because every little helps!That’s not a typo, it’s the actual slogan of Tesco. Sims 4 realistic skin mods. It is infuriating. Fast forward a few years, and we’ve learnt the hard way that that may not be the case.